Customer Story
How the same size team focused on production readiness — not prototypes — delivers 3x more with Akka.
Trust1Team provides technology, products, and services where the user is in control of their identity, data, payment, and services. The firm delivers custom systems across fintech, insurance, healthcare, government, and IoT — and has delivered 40+ projects on Akka over the past decade, including a platform processing 10–15 million invoices a year. With Akka, a three-person team ships three services per sprint instead of one.
Akka ROI Scorecard
the development speed. A three-person team moved from one microservice per sprint to three, with the non-functional requirements handled for them rather than hand-built.
lower operational overhead. The 60–80% of each project that is CRUD and plumbing is generated and governed, so engineers spend their time on the business logic that differentiates.
invoices processed a year for one solution built with Akka. 40+ delivered projects spanning IoT, identity, security, monitoring, and point-of-sale systems.
Business outcome: three microservices per sprint from a three-person team, sustained across a decade of client delivery.
Trust1Team builds production systems for clients with rigorous non-functional requirements — security, reliability, persistent state, and operational resilience — that must be in place before any business feature ships. The pattern held across every engagement: 60–80% of a typical project is CRUD and integration plumbing that consumes sprint time without delivering client value.
Building that plumbing by hand limited a three-person team to roughly one microservice per sprint. With a portfolio spanning energy-usage diagnostics, 24/7 wearable health monitoring for elderly care, point-of-sale and booking systems for indoor ski centers, and high-volume invoice processing, the constraint compounded across every new project.
Trust1Team had already used Akka for more than a decade across 40+ projects — including a major invoicing platform handling 10–15 million invoices a year that is still running successfully. Based on that track record, the team standardized on the Akka Platform to remove the repetitive engineering that dominated delivery and operations.
"We wanted to increase the speed at which we can develop production-ready systems that are robust, scalable and manageable," says Michallis Pashidis, Founder and CEO. "When you introduce non-functional aspects to a complex project, it slows cycle time. Akka lets us avoid that."
Persistence, clustering, resilience, and durable state are provided by the platform, so the team defines the data model and business logic and gets a scalable, secure service without rebuilding foundations each time. The 60–80% that is CRUD and plumbing is handled, not hand-built.
Speed to production. Development runs 3x faster: a three-person team ships three microservices per sprint where it previously shipped one. “Akka will help us bring more complex and demanding systems to market faster, without sacrificing quality or building up technical debt,” says Pashidis.
Scale. Trust1Team's Akka systems address a wide variety of use cases with large scale data and user volume, across 40+ delivered projects, including: energy diagnostics for industrial sustainability, wearable devices streaming geolocation and health data with 24/7 alerts, and redesigned point-of-sale, vending, and online booking systems.
Cost to operate. With the 60–80% of each project that is CRUD and plumbing handled by the platform, operational overhead drops and a small team maintains far more systems per engineer. “Akka is essentially zero maintenance,” says Pashidis. “We can focus on functional aspects rather than worrying about operations.”
Business impact. The firm sustains delivery across multiple industries with the same small teams, proving that Akka enables a small team to take on complex, demanding projects that would otherwise require significantly more resources.
Trust1Team's work is the natural shape of spec-driven delivery. A client brings a specification — an energy-diagnostics model, an invoice-reconciliation flow, an eligibility and fraud check across millions of transactions — and expects a governed production system, not a research project. Through Akka Specify, those specifications go in and a running, fully operated system comes out in weeks: an AI agent that ingests invoices, reconciles line items, runs fraud and eligibility checks, and escalates exceptions to a human, with durable state that survives failure and an audit trail on every decision. The 60–80% that is CRUD and plumbing is generated and governed; the delivery team defines the business logic and the guardrails.
The platform that tripled Trust1Team's delivery speed is the same platform that builds and runs agentic AI today. Firms build on the Akka Agentic AI Platform directly, or have a system specified, delivered, and operated through Akka Specify. Both provide the production guarantees Trust1Team has run on for a decade.
