Customer Story
How a software and integration services firm delivers three microservices per sprint from the same three-person team — spec to governed production system, delivered and operated through Akka.
Trust1Team builds integration and fintech systems for clients across insurance, healthcare, and government. With Akka, a three-person team ships three microservices per sprint instead of one — a 3x acceleration in development speed — on the same platform that already runs 40+ delivered projects and 15 million invoices a year.
Akka ROI Scorecard
the development speed. A three-person team moved from one microservice per sprint to three, with the non-functional requirements handled for them rather than hand-built.
lower operational overhead. The 60–80% of each project that is CRUD and plumbing is generated and governed, so engineers spend their time on the business logic that differentiates.
invoices processed a year on Akka, across 40+ delivered projects spanning IoT, elderly-care monitoring, and point-of-sale systems.
Business outcome: three microservices per sprint from a three-person team, sustained across a decade of client delivery.
Trust1Team delivers custom software for large organizations across fintech, insurance, healthcare, government, and IoT. Every engagement carries the same weight of non-functional requirements — security, reliability, persistent state, and operational resilience — that a client expects in production but that consume delivery time before any business feature is written.
The pattern held across the work: 60–80% of a typical project is CRUD and integration plumbing. Building that plumbing by hand on each new system limited a three-person team to roughly one microservice per sprint, and slowed delivery of the diagnostics, monitoring, and transaction systems clients actually paid for — energy-usage benchmarking, 24/7 wearable health monitoring for elderly care, and point-of-sale and booking portals for indoor ski centers.
Trust1Team standardized on Akka because it removes the repetitive engineering that dominates delivery. Persistence, clustering, resilience, and durable state are provided by the platform, so the team defines the data model and cost-attribution logic and gets a scalable, secure service without rebuilding the foundations each time.
Michallis Pashidis, Founder and CEO of Trust1Team, stated the firm is confident Akka will increase developer productivity and deliver 3x acceleration in real-world delivery. The firm has run that bet across 40+ projects over a decade, including two years transforming the ski-center systems.
Scale. Trust1Team's Akka systems process 10–15 million invoices a year and span 40+ delivered projects — IoT energy diagnostics, wearable health monitoring streaming geolocation, accelerometer, and heart-rate data with 24/7 alerts, and redesigned point-of-sale, vending, and online booking systems.
Real-time healthcare. Health professionals can instantly and securely discuss patients' cases and protocols with colleagues and peers through rich media messaging or voice and video calling without interrupting time-sensitive workflows.
Security and compliance. This solution maintains the highest of global standards and complies with the GDPR, E-Privacy, the NHS information governance, DCB 0129, ICO, ISO 27001, and NEN 7510, 7512, and 7513.
Cost to operate. With the 60–80% of each project that is CRUD and plumbing handled by the platform, operational overhead drops and a small team maintains far more system per engineer.
Speed to production. Development runs 3x faster: a three-person team ships three microservices per sprint where it previously shipped one.
Business impact. The firm sustains delivery across insurance, healthcare, government, and fintech clients with the same small teams, and has done so for ten years on the platform.
Trust1Team's work is the natural shape of spec-driven delivery. A client brings a specification — an energy-diagnostics model, an invoice-reconciliation flow, an eligibility and fraud check across millions of transactions — and expects a governed production system, not a research project. Through Akka Specify, those specifications go in and a running, fully operated system comes out in weeks: an AI agent that ingests invoices, reconciles line items, runs fraud and eligibility checks, and escalates exceptions to a human, with durable state that survives failure and an audit trail on every decision. The 60–80% that is CRUD and plumbing is generated and governed; the delivery team defines the business logic and the guardrails.
The platform that tripled Trust1Team's delivery speed is the same platform that builds and runs agentic AI today. Firms build on the Akka Agentic AI Platform directly, or have a system specified, delivered, and operated through Akka Specify. Both provide the production guarantees Trust1Team has run on for a decade.
