Customer Story
How a multimodal transport platform built on Akka serves 350+ customers with real-time precision.
Cone Center built a multimodal transport logistics platform on Akka that serves 350+ customers across 24 countries with sub-5ms response times — coordinating air, sea, rail, and road freight in real time.
Akka ROI Scorecard
multimodal transport coordination across air, sea, rail, and road freight.
response latency for mission-critical logistics routing decisions.
customers across 24 countries served with consistent performance.
Business outcome: end-to-end multimodal logistics across 24 countries with real-time visibility.
Global multimodal transport — coordinating shipments across air, sea, rail, and road — generates enormous complexity. Each shipment involves multiple carriers, customs clearances, handoff points, and real-time status updates. Cone Center needed a platform that could process logistics events in under 5 milliseconds, maintain state for thousands of concurrent shipments, and scale across 24 countries without sacrificing performance.
“The logistics industry operates on razor-thin margins,” says Ilya Kachalsky, founder. “Every millisecond of delay in routing decisions can mean the difference between an on-time and a late delivery.”
Akka gave Cone Center the ability to model each shipment as an independent, stateful entity — tracking its journey across carriers, borders, and transport modes in real time. The distributed architecture ensures that the system scales horizontally as customer volume grows, while maintaining sub-5ms response times for critical routing decisions.
The event-driven model is a natural fit for logistics, where every status update, customs clearance, and carrier handoff is an event that triggers downstream actions.
Speed to production. Rapid development of a comprehensive multimodal platform covering air, sea, rail, and road freight coordination.
Scale. 350+ customers across 24 countries, handling thousands of concurrent shipments with consistent sub-5ms latency.
Cost to operate. Efficient resource utilization — each shipment consumes resources proportional to its complexity.
Business impact. Real-time visibility and coordination across the entire logistics chain, enabling faster routing decisions and higher on-time delivery rates.
Multimodal logistics is one of the clearest applications of agentic AI. On the Akka Agentic AI Platform, each shipment becomes an autonomous agent that monitors its own journey, predicts delays using real-time weather, customs, and carrier data, and re-routes proactively when disruptions occur.
These logistics agents can negotiate with carrier APIs, optimize container loading, and coordinate handoffs between transport modes — all governed by business rules and SLA constraints. With durable state and event sourcing, every routing decision is traceable end-to-end, meeting the compliance requirements of international trade. Enterprises build on the Akka Agentic AI Platform directly, or have a system delivered and operated through Akka Specify.
